Job Title

Senior Logistics Accounts Administrator

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Job Description

We are currently looking for a Senior Logistics Accounts Administrator to join our friendly Logistics Services team at our Head Office in Solihull. Please note this will be a maternity cover role.  We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Main Responsibilities

The successful candidate will report directly to the Business Accountant. They will be responsible for:

  • Maintaining integrity of Haulier accounts
  • Managing the debt recovery process with the transport teams to ensure the timely collection of cash from Haulier
  • Ensuring that debt outstanding is not past due and that the balances are within the agreed timeframes and recovery processes are following in line with business policies and contractual agreements
  • Reviewing Haulier earnings against cost and take appropriate action to recover negative earnings in line with the Contractual Agreement
  • Working closely with the Transport Teams and working collaboratively to resolve account queries
  • Supporting the team leader with new initiatives and to develop and to maintain effective relationships with all stakeholders, internal and external and to exceed their expectations
  • To maintain the highest customer service behaviours at all times

The Ideal Candidate

This is a varied, complex and rewarding position that is responsible for the day-to-day Contract Haulier account administration and to manage the accounts in line with rules of Business, Finance, Tax and Supply Chain. The successful candidate will be expected to have:


  • Ideally a transactional Financial background
  • Excellent customer service skills when liaising with stakeholders internally and externally to the business
  • Flexibility and Drive
  • Ability to identify and support process improvement
  • Strong organisational and communication skills
  • Strong attention to detail
  • Ability to work in a pressurised environment
  • IT skills

Why Us

In addition, we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits.  Some of the range of benefits on offer to employees include:

  • Bonus scheme
  • 25 days holiday and 8 statutory Bank Holiday days
  • Holiday purchase scheme
  • Contributory pension scheme
  • Sharesave scheme
  • Access to our Employee Assistance helpline for free and confidential advice
  • Training and development opportunities

Interested? Why not click here to find out more?  Go on… are you ready to build your future?


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